{"id":396,"date":"2026-10-28T09:28:53","date_gmt":"2026-10-28T02:28:53","guid":{"rendered":"https:\/\/mettavoyage.com\/pt\/politica-de-privacidade\/"},"modified":"2026-10-28T09:28:53","modified_gmt":"2026-10-28T02:28:53","slug":"politica-de-privacidade","status":"publish","type":"page","link":"https:\/\/mettavoyage.com\/pt\/politica-de-privacidade\/","title":{"rendered":"Pol\u00edtica de privacidade"},"content":{"rendered":"\n<link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin><link href=\"https:\/\/fonts.googleapis.com\/css2?family=Playfair+Display:wght@700&#038;family=Poppins:wght@400;500;600;700&#038;display=swap\" rel=\"stylesheet\"><style id=\"mvfr-css\">\nhtml{scroll-behavior:smooth}\nbody.mvfr-body{margin:0;background:#fff}\n.mvfr{--p:#301a7c;--p2:#47268d;--ink:#1f1d2b;--mut:#5b6472;--line:#e6e2f0;--soft:#f6f3fc;--ok:#128c4a;--gold:#c9a24a;font-family:Poppins,\"Helvetica 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privacidade\", \"item\": \"https:\/\/mettavoyage.com\/pt\/politica-de-privacidade\/\"}]}<\/script><div class=\"mvfr\" lang=\"pt-BR\"><header class=\"mvfr-top\"><div class=\"in\"><a class=\"brand\" href=\"https:\/\/mettavoyage.com\/pt\/\" aria-label=\"Metta Voyage\"><img src=\"https:\/\/mettavoyage.com\/wp-content\/uploads\/ladi-opt\/f463724147cc64ff33041ee030a038ab.webp\" width=\"80\" height=\"80\" alt=\"Metta Voyage\" decoding=\"async\" data-no-lazy=\"1\"><span><b>Metta Voyage<\/b><small>Operadora local no Vietn\u00e3<\/small><\/span><\/a><nav aria-label=\"Menu\"><a href=\"https:\/\/mettavoyage.com\/pt\/roteiros\/\">Roteiros<\/a><a href=\"https:\/\/mettavoyage.com\/pt\/sobre-nos\/\">Quem somos<\/a><a href=\"https:\/\/mettavoyage.com\/pt\/avaliacoes\/\">Avalia\u00e7\u00f5es<\/a><a href=\"https:\/\/mettavoyage.com\/pt\/perguntas-frequentes\/\">Perguntas<\/a><a href=\"https:\/\/mettavoyage.com\/pt\/contato\/\">Contato<\/a><\/nav><div class=\"cta\"><a class=\"wa\" href=\"https:\/\/wa.me\/84812247572?text=Ol%C3%A1%2C%20Metta%20Voyage%21%20Gostaria%20de%20um%20roteiro%20privado%20gratuito%20para%20o%20Vietn%C3%A3%20%28site%20em%20portugu%C3%AAs%29\" target=\"_blank\" rel=\"noopener\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M12 2a10 10 0 0 0-8.6 15.1L2 22l5-1.3A10 10 0 1 0 12 2zm0 18.2a8.2 8.2 0 0 1-4.2-1.2l-.3-.2-3 .8.8-2.9-.2-.3A8.2 8.2 0 1 1 12 20.2zm4.5-6.1c-.2-.1-1.5-.7-1.7-.8-.2-.1-.4-.1-.6.1l-.8 1c-.1.2-.3.2-.5.1a6.7 6.7 0 0 1-3.3-2.9c-.3-.4.3-.4.7-1.3.1-.2 0-.3 0-.4l-.8-1.8c-.2-.5-.4-.4-.6-.4h-.5a1 1 0 0 0-.7.3 3 3 0 0 0-.9 2.2 5.2 5.2 0 0 0 1.1 2.7 11.8 11.8 0 0 0 4.5 4c1.7.7 2.3.8 3.2.6.5-.1 1.5-.6 1.7-1.2.2-.6.2-1.1.2-1.2-.1-.1-.3-.2-.5-.3z\"\/><\/svg><span>WhatsApp<\/span><\/a><a class=\"btn\" href=\"#devis\">Or\u00e7amento gr\u00e1tis<\/a><\/div><\/div><\/header><section class=\"mvfr-hero mvleg-hero\"><img fetchpriority=\"high\" src=\"https:\/\/mettavoyage.com\/wp-content\/uploads\/metta-own\/mv-nha-hat-thanh-pho-hcm-nhom-khach-hero.webp\" width=\"1600\" height=\"900\" alt=\"Grupo de viajantes da Metta Voyage em frente ao Teatro Municipal de Ho Chi Minh (1900)\" fetchpriority=\"high\" decoding=\"async\" data-no-lazy=\"1\"><div class=\"in\"><p class=\"eb\">Metta Voyage<\/p><h1>Pol\u00edtica de privacidade<\/h1><p class=\"sub\">Atualizado em 28 de outubro de 2026<\/p><\/div><\/section><section class=\"mvleg\"><div class=\"in\"><article><p>Esta declara\u00e7\u00e3o de privacidade foi escrita pela Metta Voyage para explicar nosso compromisso com a prote\u00e7\u00e3o da sua privacidade. Ela se aplica ao site <a href=\"https:\/\/mettavoyage.com\/\">www.mettavoyage.com<\/a> e \u00e0s suas vers\u00f5es em outros idiomas.<\/p><p>Garantimos que nunca repassamos informa\u00e7\u00f5es sobre voc\u00ea a terceiros, exceto o necess\u00e1rio para executar a sua reserva, como descrito abaixo.<\/p><h2>Dados pessoais<\/h2><p>Para montar o programa, reservar servi\u00e7os de viagem e dar suporte a voc\u00ea, nosso site usa formul\u00e1rios em que voc\u00ea nos fornece dados de contato e informa\u00e7\u00f5es pessoais (como nome, telefone, e-mail e prefer\u00eancias de viagem). Essas informa\u00e7\u00f5es s\u00e3o usadas apenas quando precisamos entrar em contato sobre suas solicita\u00e7\u00f5es e reservas.<\/p><p>Nosso consultor de viagens tamb\u00e9m pode pedir mais detalhes para desenhar o roteiro que melhor se encaixa no que voc\u00ea procura.<\/p><p><strong>Conforme o tipo de servi\u00e7o solicitado, podemos pedir tamb\u00e9m as seguintes informa\u00e7\u00f5es adicionais:<\/strong><\/p><ul><li>Dados pessoais (nome, data de nascimento, telefone, nacionalidade)<\/li><li>Documentos necess\u00e1rios (c\u00f3pias digitalizadas ou fotoc\u00f3pias de passaporte, seguro viagem, passagens a\u00e9reas eletr\u00f4nicas)<\/li><li>Outros (n\u00famero de viajantes, lugares exatos que deseja visitar, dura\u00e7\u00e3o, prefer\u00eancias alimentares)<\/li><\/ul><h2>Para que usamos os dados pessoais?<\/h2><p>Todas as informa\u00e7\u00f5es fornecidas s\u00e3o usadas apenas para a comunica\u00e7\u00e3o com nossos parceiros na reserva; n\u00e3o s\u00e3o publicadas em redes sociais nem compartilhadas com outras pessoas.<\/p><p><strong>Usamos os dados para:<\/strong><\/p><ul><li>Montar o programa como voc\u00ea espera<\/li><li>Reservar hot\u00e9is, transporte, guias e refei\u00e7\u00f5es (quando solicitado)<\/li><li>Gerenciar a execu\u00e7\u00e3o da viagem<\/li><\/ul><h2>Cookies<\/h2><p>Usamos cookies em nosso site para acompanhar o uso online. Para operar o site e resolver problemas de servidor, utilizamos as estat\u00edsticas do site (como o seu endere\u00e7o IP). A partir desses dados tamb\u00e9m compilamos estat\u00edsticas demogr\u00e1ficas gerais, usadas para melhorar o site e a sua navega\u00e7\u00e3o. Nada disso \u00e9 vinculado a dados que identifiquem voc\u00ea pessoalmente. Cookies de an\u00e1lise e marketing s\u00f3 s\u00e3o ativados ap\u00f3s o seu consentimento no banner de cookies, e a escolha pode ser alterada a qualquer momento em &#8220;Configura\u00e7\u00f5es de cookies&#8221;, no rodap\u00e9.<\/p><h2>Seguran\u00e7a das suas informa\u00e7\u00f5es<\/h2><p>A Metta Voyage se compromete a proteger as informa\u00e7\u00f5es que voc\u00ea nos fornece. Para resguardar os dados coletados contra acesso e divulga\u00e7\u00e3o n\u00e3o autorizados, manter a exatid\u00e3o dos dados e garantir o uso adequado das informa\u00e7\u00f5es, adotamos as salvaguardas f\u00edsicas e administrativas necess\u00e1rias.<\/p><h2>Altera\u00e7\u00f5es nesta declara\u00e7\u00e3o<\/h2><p>Anunciaremos qualquer mudan\u00e7a nos termos da Pol\u00edtica de Privacidade online da Metta Voyage e atualizaremos a data de revis\u00e3o do documento, para que voc\u00ea saiba sempre quais informa\u00e7\u00f5es coletamos online, como as usamos e quais s\u00e3o as suas op\u00e7\u00f5es. Clientes afetados por mudan\u00e7as significativas nesta declara\u00e7\u00e3o ser\u00e3o informados.<\/p><h2>Consentimento<\/h2><p>Ao concordar com este aviso de privacidade, voc\u00ea nos autoriza a tratar seus dados pessoais expressamente para as finalidades descritas. A Metta Travel Co., Ltd. precisa de consentimento expl\u00edcito para tratar dados pessoais. Sempre que pedirmos informa\u00e7\u00f5es pessoais sens\u00edveis, explicaremos por que e como ser\u00e3o usadas. Voc\u00ea pode pedir a retirada do consentimento a qualquer momento pelo e-mail <a href=\"mailto:info@mettavoyage.com\">info@mettavoyage.com<\/a>. Responderemos imediatamente ap\u00f3s avaliar eventuais efeitos indesejados da retirada do consentimento sobre servi\u00e7os de planejamento de viagem em andamento ou futuros.<\/p><\/article><\/div><\/section><footer class=\"mvfr-foot\" id=\"contact\"><div class=\"in\"><div class=\"rec\"><span class=\"l\">Pr\u00eamios<\/span><img src=\"https:\/\/mettavoyage.com\/wp-content\/uploads\/ladi-opt\/ad633b7af03a6a2f88b2602645dada5e.webp\" width=\"77\" height=\"88\" alt=\"World Luxury Travel Awards 2025\" decoding=\"async\" loading=\"eager\" data-no-lazy=\"1\"><img src=\"https:\/\/mettavoyage.com\/wp-content\/uploads\/ladi-opt\/c233cd7a167e7ff352ee0258b0f18612.webp\" width=\"65\" height=\"88\" alt=\"World Travel Awards 2025\" decoding=\"async\" loading=\"eager\" data-no-lazy=\"1\"><img src=\"https:\/\/mettavoyage.com\/wp-content\/uploads\/ladi-opt\/6b960031994a09bef7008da441b3f057.webp\" width=\"67\" height=\"88\" alt=\"LUXlife 2025\" decoding=\"async\" loading=\"eager\" data-no-lazy=\"1\"><img src=\"https:\/\/mettavoyage.com\/wp-content\/uploads\/ladi-opt\/1bf5d93f1c94586e1e24cc21da26ea7c.webp\" width=\"80\" height=\"88\" alt=\"Tripadvisor Travellers' Choice 2025\" decoding=\"async\" loading=\"eager\" data-no-lazy=\"1\"><img src=\"https:\/\/mettavoyage.com\/wp-content\/uploads\/ladi-opt\/9fbf306964bb9236396b813d098fef6c.webp\" width=\"124\" height=\"88\" alt=\"Travel &amp; Hospitality Awards\" decoding=\"async\" loading=\"eager\" data-no-lazy=\"1\"><\/div><div class=\"cols\"><div><h3>Fale conosco<\/h3><ul><li><small>Atendimento e WhatsApp, 24 h<\/small><a href=\"https:\/\/wa.me\/84812247572?text=Ol%C3%A1%2C%20Metta%20Voyage%21%20Gostaria%20de%20um%20roteiro%20privado%20gratuito%20para%20o%20Vietn%C3%A3%20%28site%20em%20portugu%C3%AAs%29\" target=\"_blank\" rel=\"noopener\"><span class=\"nw\">+84 812 247 572<\/span><\/a><\/li><li><small>Linhas internacionais<\/small><a href=\"tel:+447520660929\">Reino Unido: <span class=\"nw\">+44 7520 660929<\/span><\/a><br><a href=\"tel:+19294912828\">EUA: <span class=\"nw\">+1 (929) 491-2828<\/span><\/a><\/li><li><small>E-mail<\/small><a href=\"mailto:info@mettavoyage.com\">info@mettavoyage.com<\/a><\/li><\/ul><\/div><div><h3>Nossos escrit\u00f3rios<\/h3><ul><li><small>Escrit\u00f3rio em Han\u00f3i<\/small>132 Quan Thanh, Ba Dinh, Hanoi<\/li><li><small>Escrit\u00f3rio em Ho Chi Minh<\/small>358\/21 Dien Bien Phu, Ward 11, District 10<\/li><li><small>Sede registrada<\/small>2nd Floor, Trung Yen Building 1, Trung Yen, Cau Giay, Hanoi<\/li><\/ul><\/div><div><h3>Antes de pagar<\/h3><ul><li>Os dados banc\u00e1rios (conta em nome da Metta Voyage Co., Ltd) s\u00e3o enviados com a sua confirma\u00e7\u00e3o. Confirme-os sempre conosco por telefone ou WhatsApp antes de qualquer transfer\u00eancia.<\/li><li><small>Avalia\u00e7\u00f5es verificadas<\/small><a href=\"https:\/\/www.tripadvisor.com\/Attraction_Review-g293924-d19692073-Reviews-Metta_Voyage-Hanoi.html\" target=\"_blank\" rel=\"noopener\">Tripadvisor <span class=\"nw\">4.9\/5<\/span><\/a><\/li><\/ul><\/div><\/div><\/div><div class=\"bar\"><div class=\"in\">\u00a9 2019 \u2013 2026 Metta Voyage Co., Ltd \u00b7 Han\u00f3i, Vietn\u00e3 \u00b7 Registro comercial e c\u00f3digo fiscal 109041780<br>Licen\u00e7a de operadora de turismo internacional <span class=\"nw\">01-1167\/2023\/CDLQGVN-GP LHQT<\/span> (<a href=\"https:\/\/quanlyluhanh.vn\/en\/search?tendn=metta+voyage&amp;sogiayphep=&amp;diaphuong=&amp;phamvihd=&amp;keyword=\" target=\"_blank\" rel=\"noopener\">verificar<\/a>) \u00b7 <a href=\"https:\/\/mettavoyage.com\/pt\/sobre-nos\/\">Quem somos<\/a> \u00b7 <a href=\"https:\/\/mettavoyage.com\/pt\/politica-de-privacidade\/\">Privacidade<\/a> \u00b7 <a href=\"https:\/\/mettavoyage.com\/terms-and-conditions\/\">Termos e condi\u00e7\u00f5es<\/a> (em ingl\u00eas)<\/div><\/div><\/footer><a class=\"mvfr-fab\" href=\"https:\/\/wa.me\/84812247572?text=Ol%C3%A1%2C%20Metta%20Voyage%21%20Gostaria%20de%20um%20roteiro%20privado%20gratuito%20para%20o%20Vietn%C3%A3%20%28site%20em%20portugu%C3%AAs%29\" target=\"_blank\" rel=\"noopener\" aria-label=\"WhatsApp\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M12 2a10 10 0 0 0-8.6 15.1L2 22l5-1.3A10 10 0 1 0 12 2zm0 18.2a8.2 8.2 0 0 1-4.2-1.2l-.3-.2-3 .8.8-2.9-.2-.3A8.2 8.2 0 1 1 12 20.2zm4.5-6.1c-.2-.1-1.5-.7-1.7-.8-.2-.1-.4-.1-.6.1l-.8 1c-.1.2-.3.2-.5.1a6.7 6.7 0 0 1-3.3-2.9c-.3-.4.3-.4.7-1.3.1-.2 0-.3 0-.4l-.8-1.8c-.2-.5-.4-.4-.6-.4h-.5a1 1 0 0 0-.7.3 3 3 0 0 0-.9 2.2 5.2 5.2 0 0 0 1.1 2.7 11.8 11.8 0 0 0 4.5 4c1.7.7 2.3.8 3.2.6.5-.1 1.5-.6 1.7-1.2.2-.6.2-1.1.2-1.2-.1-.1-.3-.2-.5-.3z\"\/><\/svg><span>WhatsApp<\/span><\/a><\/div><script id=\"mvfr-js\">(function(){document.body.classList.add(\"mvfr-body\");var ph=document.querySelector('.mvfr input[name=\"your-phone\"]');if(ph){ph.setAttribute(\"type\",\"tel\");ph.setAttribute(\"inputmode\",\"tel\");}var TY=\"https:\/\/mettavoyage.com\/pt\/obrigado\/\",r=0;function go(){if(r)return;r=1;try{location.assign(TY)}catch(e){location.href=TY}}document.addEventListener(\"wpcf7mailsent\",function(e){var id=String((e.detail&&e.detail.contactFormId)||\"\");if(id!==\"7\")return;setTimeout(go,1200);},false);})();<\/script>\n","protected":false},"excerpt":{"rendered":"<p>Metta VoyageOperadora local no Vietn\u00e3 RoteirosQuem somosAvalia\u00e7\u00f5esPerguntasContato WhatsAppOr\u00e7amento gr\u00e1tis Metta Voyage Pol\u00edtica de privacidade Atualizado em 28 de outubro de 2026 Esta declara\u00e7\u00e3o de privacidade foi escrita pela Metta Voyage para explicar nosso compromisso com a prote\u00e7\u00e3o da sua privacidade. Ela se aplica ao site www.mettavoyage.com e \u00e0s suas vers\u00f5es em outros idiomas. 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