Check In | 12:00 pm |
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Check Out | 12:00 pm |
Hotel Policies |
Cancellation PolicyCancel over 21 days before check-in: no charge. 11–20 days: 30% of total rate. 7–10 days: 50%. Under 7 days or no-show: 100%. If Halong Bay Management Board cancels due to bad weather: full refund before Hanoi departure; during trip, used services charged, rest refunded; if 2-night trip shortens to 1 night, 2-day/1-night rate plus used services charged, rest refunded. Refunds confirmed by email; contact us for urgent help.
Children PolicyInfants aged 0–4 stay free, sharing all amenities with parents (max 1 infant per cabin); a second infant is charged as a child. Children aged 5–11 pay 75% of the adult rate, with a maximum of 1 child per cabin. Guests 11 years and older are charged the full adult rate.
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4.6 "such a great time"