This privacy statement was written by Metta Voyage to further explain our commitment to upholding your privacy. This policy statement modifies the privacy settings for the www.mettavoyage.com  website.

 We guarantee never to give any information about you to others.

Policy with personal data 

In order to do the program and book travel services, as well as to support you, our site uses forms that you provide us with contact and personal information (such as your name, phone number, email address, and travel preferences). Your customer information is only used when it is necessary for us to get in touch with you regarding your inquiries and reservations.

Our travel expert may also ask for more information to design travel packages for you that suits you the best.

According to the type of travel services requested, we may also ask for the following additional information in addition to the range of information listed here:

  • Your personal information (name, date of birth, phone number, nationality)
  • Documents required (scans or photocopies of passport, travel insurance, e-flights ticket)  
  • Others (number of travelers, exact places you want to visit, duration, food galleries)

What do we use the personal data for?

All the information that you provide just be used to communicate with our partner for the booking and won’t be published in any social or exchange with any other people.  

We use it for: 

  • Do the program as you expected
  • Booking hotel rooms, transportation, guide, and meals (if required)
  • Manage the processing of the tour

Privacy about cookies

Cookies are used on our site to track online usage. In order to run our website and troubleshoot server issues, we use information from our site statistics (such as your IP address). From this data, we also compile broad demographic statistics that we use to enhance our website and your surfing experience. There is no connection between this and any personally identifying data.

Your information secured

Metta Voyage is committed to protecting the information you provide us with. In order to safeguard the information we collect from unauthorized access and disclosure, to maintain data accuracy, and to guarantee the information is used appropriately, Metta Voyage has put in place the essential physical and managerial safeguards.

Modifications to this statement

We shall announce any changes to the terms of Metta Voyage’s Online Privacy Policy and revise the document’s revision date so that you are constantly informed of the information we collect online, how we use it, and your options. Metta Voyage will inform customers who will be impacted by significant changes to this Statement.

Consent

By agreeing to this privacy notice, you are granting us permission to treat your personal data expressly for the outlined purposes. Metta Travel Co, Ltd. must obtain explicit consent in order to process personal data. When requesting sensitive personal information from you, we will always explain why and how the data will be used. By sending an email to [email protected], you can ask us to remove your consent at any moment. We will respond to your request immediately after examining any unintended effects of consent withdrawal on current or upcoming travel planning services.

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