About Metta Voyage

Vietnam Travel Agency, Travel DMC &
B2B Tour Operator in Southeast Asia

Metta Voyage is a Vietnam Travel Agency, DMC, & Tour Operator providing services to both B2C and B2B customers. All of our leaders have over 15 years of experience in customizing and operating tours with quality services in Vietnam. We have established a vast network of local suppliers in each destination. Our travel expert team speaks 6 languages: English, French, Spanish, Italian, German, and Chinese. With extensive experience in organizing tours, Metta Voyage has launched many exclusive, high-end products and provides a variety of luxury trips that are sustainable for travelers from all over the world visiting Southeast Asia.

Since 2019 · 2,000+ trips arranged

Travel the way our guests do

Real Metta Voyage groups, plus the trains, cruises and 4–5★ resorts we book for private journeys.

Our travellers at the Saigon Opera House
Our travellers at the Saigon Opera HousePhoto: Metta Voyage
SJourney luxury train
SJourney luxury trainPhoto: SJourney
Hoi An Ancient Town by night
Hoi An Ancient Town by nightPhoto: Christophe95 / Wikimedia Commons, CC BY-SA 4.0
L'Alya Ninh Van Bay, Nha Trang
L'Alya Ninh Van Bay, Nha TrangPhoto: L'Alya Ninh Van Bay
Cooking class with our group near Hue
Cooking class with our group near HuePhoto: Metta Voyage
Overnight cruise on Ha Long Bay

Private journeys across Vietnam, Cambodia and Laos — 4–5★ hotels, cruises and trains, planned and run by our own team in Hanoi.

Plan my trip on WhatsAppPhoto: Indochina Junk

Vision & mission

Metta Voyage – A Vietnam Travel Agency with extensive experience in operating private, high-end journeys. With the motto “Customers are the main driving force for us to work every day”, we have been and continue to build travel programs tailored to each customer’s needs.

869 +
Partners
2135 +
Products
5 +
Countries
10100 +
Customers

Our Story
A Journey Built on Dedication and Passion

At Metta Voyage, our journey began at the close of 2019, driven by a shared vision to showcase the beauty of Southeast Asia. From Vietnam to Cambodia, Laos, Thailand, and Singapore, we dedicated ourselves to crafting unforgettable travel experiences for every guest.

Despite facing global challenges, we’ve remained steadfast in our commitment to excellence. Through the uncertainties of the pandemic, we adapted, innovated, and grew stronger, always with the focus on providing personalized, high-quality service that makes every journey memorable.

We believe that every traveler is the leader of their own adventure, and we are here to guide and support them along the way. From the moment you begin your journey with us, we promise an experience that is tailored to your unique needs and desires.

As we look to the future, Metta Voyage is more than just a travel agency; we’re a trusted partner, dedicated to building lasting relationships with our customers and business partners. Our mission remains clear: to offer exceptional experiences and create long-term, mutually beneficial collaborations.

Our Founder

Bach Nguyen (Justin Bach), Founder & CEO of Metta Voyage

Bach Nguyen (Justin Bach)

Founder & CEO · Metta Voyage

Bach Nguyen – known to our partners as Justin Bach – founded Metta Voyage at the end of 2019 and leads the company as CEO. He personally oversees our tailor-made journeys across Vietnam, Cambodia, Laos and Thailand, as well as every partnership with travel agencies around the world. He is also the founder of the Vietnam Tourism Marketing & Sale Group Club, the first knowledge-sharing community for Vietnam’s travel trade (3,000+ members), and has trained more than 200 travel professionals.

Our Vision

Contribute to our country through travel and become the LEADING tour operator & travel agency in Vietnam & Southeast Asia

Our Mission

Create the best itinerary and bring our customers the most MEMORABLE travel experience, enabling them to discover the world differently.

Our Commitment

2,000+ international bookings, 10,100+ travellers, and we are rated 4.9 by our guests on Tripadvisor (Travelers’ Choice 2024 & 2025).

Our Achievements

  • World Travel Awards – Nominated, Vietnam’s Leading DMC 2025 & 2026
  • World Luxury Travel Awards – Sustainable Tour Company 2025
  • Travel & Hospitality Awards – Winner 2024
  • Tripadvisor – Travelers’ Choice 2024 & 2025 (Top 10%)
  • LUXlife Global Excellence Awards – Best High-End Tour Operator 2025, Vietnam
  • International Tour Operator License 01-1167/2023/CDLQGVN-GP LHQT (verify) · Company Profile · Business License · Tourism License
  • Guest reviews on Trustpilot and video reviews from our guests
  • 50.000 followers for our travel platforms
  • Develop Seri Metta Collection & provide continuous updates on Metta Voyage’s YouTube channel
  • Annual visitors to leading tourism trade shows, such as major international travel expos in countries like India, Germany, and the United Kingdom
  • Organize journeys for travellers from around the world (including Spain, US-UK, Italy, India, Korea, Singapore, Brazil, etc.)
  • In partnership with 1000+ local operators, airlines, hotels, and land service providers to offer our clients the best services

Our Differences

 
  • Tailor-made tour services for all travelers
  • Enjoy unique vacations designed according to your personal preferences.
  • Possess our own tour management system
  • Operate our own fleet of air-conditioned vehicles
  • MICE tour services (combined with relaxation and health care treatments)
  • A healthy, positive work environment
  • Our travel advisors who can speak English, French, German, Spanish, and Italian
White and brown boat on water near houses during daytime

Why Choose Metta Voyage?

  • Experienced & dedicated consulting expert team
  • Private journeys customized to your interests, with 1000+ products available
  • A diverse range of exclusive products: Private coaches operations, the first luxury train tour in Vietnam,…
  • We speak your language: English, French, German, Spanish, and Italian
  • Responsible tours, hotels, and experiences
  • Excellent services, fair and transparent prices, and no intermediaries
  • Offices in Hanoi and Ho Chi Minh City. All clients will have 24/7 support on the ground and a dedicated staff member from arrival to departure
  • Acknowledge every inquiry within 12 hours and provide a quote within 24 hours
  • From tickets for flights to accommodations to tailor-made tours, we do it all
  • 24-hour dedicated hotline for our clients in the country
  • Rated Excellent by our guests on Tripadvisor (Travelers’ Choice 2024 & 2025)
  • In partnership with many land services/hotels/cruises,… to provide the best services to our customers

Our Awards

LUXlife Global Excellence Awards 2025 – Best High-End Tour Operator, Vietnam
Licensed · awarded · on the ground since 2019

An international DMC, run from Vietnam

Metta Voyage is a licensed DMC headquartered in Hanoi, with offices in Hanoi and Ho Chi Minh City, representatives in Australia and India, and travellers from 50+ countries.

2,000+international bookings operated
10,100+international travellers
50+countries our guests come from
4.9/5rating on Tripadvisor
869partner agencies worldwide

Our guests come from 50+ countries, including

USAUnited KingdomCanadaAustraliaNew ZealandItalyGermanySpainFranceIsraelUAESaudi ArabiaQatarIndiaSwedenNorwayDenmarkFinlandand many more
Licensed International Tour OperatorLicence No. 01-1167/2023/CDLQGVN-GP LHQT · issued by the Vietnam National Authority of Tourism · verify

Meet us at international trade fairs

ITB BerlinWTM LondonOTM MumbaiFITUR Madrid

…and at CCTE 2026 in Tianjin, China, together with the Hanoi Department of Culture, Sports and Tourism.

Hotels & resorts we work with

Sofitel Legend Metropole Hanoi
InterContinental Hanoi Westlake
JW Marriott
Six Senses Ninh Van Bay
Amanoi
The Reverie Saigon
Caravelle Saigon
Hotel Nikko Saigon
Vinpearl
Hilton Hotels & Resorts
Hyatt
Accor Hotels
Wyndham Hotels & Resorts

Plus the signature experiences we operate: the SJourney luxury train, Heritage Line Mekong cruises and Halong Bay luxury cruises.

Our network

Rooted in Vietnam, represented worldwide

A local team for every stage of your journey, and a contact in your own market.

Our offices

  • Head office (Hanoi)2nd Floor, Trung Yen Building 1, Trung Yen Urban Area, Cau Giay, Hanoi
  • Hanoi office132 Quan Thanh Street, Ba Dinh, Hanoi
  • Ho Chi Minh City office358/21 Dien Bien Phu, Ward 11, District 10, Ho Chi Minh City

International representatives & hotlines

Our people

  • Travel designers in Hanoi and Ho Chi Minh City who plan every private journey
  • Advisors who speak English, French, German, Spanish, Italian and Chinese
  • Experienced local guides in Vietnam, Cambodia, Laos and Thailand who speak your language – English, Italiano, Deutsch, Español, Français, עברית, العربية, 中文, Русский, Português and more – booked in advance (subject to availability outside Vietnam)
  • A 24/7 operations team and a dedicated coordinator from arrival to departure

Where we operate

VietnamCambodiaLaosThailand

Local accounts so you can pay in your own currency: USD, EUR, AUD, NZD, HKD, SGD, ILS, AED.

Company Registration

METTA VOYAGE CO., LTD – A FULLY LICENSED TOUR OPERATOR

Our company is legally registered as below:

  • Company Full Name in English: Metta Voyage Co., Ltd
  • Short name: Metta Voyage
  • Business Licence number cum Tax is 109041780 issued by Department of Planning and Investment in Vietnam
  • Our International Tour Operator Licence Number: 01-1167/2023/CDLQGVN-GP LHQT (verify) (Deposit of VND 2,000,000,000), by Vietnam National Administration of Tourism
  • Company Profile · Business License · Tourism License

Contact us & company details

Call or WhatsApp us

Our offices

  • Head office:
    2nd Floor, Trung Yen Building 1, Trung Yen Urban Area, Cau Giay, Hanoi
  • Hanoi office:
    132 Quan Thanh Street, Ba Dinh, Hanoi
  • Ho Chi Minh City office:
    358/21 Dien Bien Phu, Ward 11, District 10, Ho Chi Minh City

24/7 support on the ground and a dedicated staff member from arrival to departure.

Company bank accounts

All payments go only to company accounts in the name of METTA VOYAGES COMPANY LIMITED – never to personal accounts.

  • Vietnam – ACB (Asia Commercial Bank), Ba Dinh Transaction Office, Hanoi · accounts in USD, EUR, AUD and VND
  • Local receiving accounts so you can pay in your own currency: United States (USD), Germany & Denmark (EUR), Australia (AUD), New Zealand (NZD), Hong Kong (HKD), Singapore (SGD), Israel (ILS), United Arab Emirates (AED) – details from your travel designer

Full bank details: Terms & Conditions. Before any transfer, please confirm our bank details by phone or WhatsApp (+84 812 247 572).

Our products

Thanks to the kind people and dynamic atmosphere, Vietnam is an excellent destination for family vacations. Metta Voyage will give your kids and family an unforgettable experience. Enjoy not only the natural beauty of the scenery but also the cuisine and hospitality of the Vietnamese people.

With our wide network of cruise and yacht suppliers, your clients will have full holidays and unforgettable experiences exploring the stunning landscapes in Vietnam, Vietnam – Cambodia, Laos, Myanmar and Thailand.

For private, high-end journeys, we can help you tailor a tour experience that fits your needs with expert knowledge and experience in the tourism sector. Besides, we provide cultural tours in the Southeast Asia area and visit the tourist destinations in each country. Admire the beauty of nature, experience local culture, enjoy special foods, and many other things you will be going through in Metta Voyage culture tours

Choosing Vietnam as an ideal destination for honeymoon holidays, why not? Vietnam owns natural charm, tourist attractions, unique foods, and the most beautiful beaches. Let Metta Voyage take you on a memorable love trip. Every tour package can be customized to the preferences of tourists.

Responsible travel is about the attitude you take and the choices you make. Metta Voyage always aims for sustainable values in every trip. Traveling with us, you leave lighter footprints, invest your travel budget in local communities, show respect and curiosity for different cultures and traditions, and experience genuine connections with the people you meet along the way

“Wellness tourism” – means bringing the concept of holistic wellness in tourism operations and hospitality to visitors and business partners, creating a healthy, loyal long-term cooperation with mutual benefits, customizing the journeys that bring more profound benefits to customers, not just stopping at local sightseeing.

Reviews from our valued clients

At Metta Voyage, we strive to develop long-term relationships with our customers. As a Vietnam Travel Agency, we make it our mission to observe and meticulously cater to their unique preferences, always aiming to exceed their expectations for a memorable experience. We take pride in providing first-class service, but don’t just rely on our affirmation. Let our customers’ testimonials speak for themselves…

FAQ

Please access this link to partner with us! We always welcome B2B partners from all over the world to create healthy and long-term business relationships.

Metta Voyage is a local DMC and Tour Operator in Vietnam that provide all the ground services throughout South East Asia. As a local Vietnam Travel Agency, we offer customizable private tours, which means clients can make their own trip. Our services also include Hotel Bookings/ Meals/ Sightseeing & Entrance Tickets/ Tour Guides/ Airline & Cruise Booking/ Visa Consultations & Services. We commit to providing worry-free services standard to our dear customers.

You can make payment by credit card or bank transfer. A deposit of 30% of the total tour is required upon confirmation of booking the tour. The full prepayment will need to be made 45 days before departure for all services by money transfer or credit card payment with all bank transfer charges/ fees to be paid by the client.

Please send us your information at this link. Our team will send you the details packages via your email. Thank you very much for your interest!

Yes. All payments go to company bank accounts in the name of METTA VOYAGES COMPANY LIMITED, never to personal accounts, and we charge no extra fees for this. Since 2019 we have handled 2,000+ international bookings for 10,100+ travellers and are rated 4.9 on Tripadvisor. Before any transfer, please confirm our bank details by phone or WhatsApp (+84 812 247 572).

We will send you an email notification within 24 hours of your order, and we will make every effort to find and suggest a similar alternative hotel that matches your preferences. If the suggested hotel is more expensive than your original choice, we will contact you first to discuss the price difference and get your approval before making any changes to your booking.

In this case, please inform us and the hotel immediately, as any modifications or charges will be subject to the hotel’s regulations. We will make every effort to provide you with comparable ground services.

Yes, booking online is a secure and straightforward process. All you need to do is fill out the reservation form with your relevant details, including your email address. Once we receive your request, we will respond within 24 hours to confirm your booking.

Every journey is priced individually for your dates, hotels and group size, with direct contracts with hotels and suppliers across the region. You receive one clear price before you book.

Tell us about your trip

Please fill in the information below. We will contact you within 24 hours.

    Metta Voyage - Vietnam Travel Agency, Travel DMC & Tour Operator In Southeast Asia

    Phone: + (84) 812 247 572

    Email: [email protected]

    Address:

    • Head office: 2nd Floor, Trung Yen Building 1, Trung Yen Urban Area, Cau Giay, Hanoi
    • Hanoi Office: 132 Quan Thanh Street, Ba Dinh, Hanoi
    • HCMC: 358/21 Dien Bien Phu, Ward 11, District 10, Ho Chi Minh City

    Business License & Tax Code: 109041780

    Metta Voyage Co., Ltd · International Tour Operator License No: 01-1167/2023/CDLQGVN-GP LHQT (verify)

    Pay in your currency, to a local account

    Metta Voyage holds company bank accounts in 14 currencies. Pay your deposit by local bank transfer with no fee from us; the account details come with your invoice.

    💳 Card via OnePay: +3.5% processing feeHow to pay →