At Metta Voyage, we remain steadfast in our orientation toward responsible tourism development, closely aligning economic efficiency, environmental protection, and the preservation of community cultural values. To ensure transparency in our commitments and operational direction, we are pleased to announce the official issuance and implementation of our All-In-One Sustainability Policy.
This policy serves as the guiding framework for all company operations, encompassing the active participation of our staff team, our network of supply partners, and our orientation in serving customers. Our key focus areas include:
- Environmental Management and Impact Mitigation: Proactively minimizing single-use plastics in tour programs and office operations, optimizing energy and water consumption, and responsibly managing waste and chemicals toward eco-friendly practices.
- Heritage Protection and Community Development: Designing travel itineraries that respect local customs and traditions, actively supporting community-based tourism initiatives, and fulfilling social responsibility.
- Business Ethics and Fair Labor: Strictly complying with Vietnamese legal regulations, building a transparent and non-discriminatory working environment, and strictly enforcing child protection principles.
- Sustainable Supply Chain Cooperation: Closely coordinating with suppliers, hotels, and transportation providers who share a common vision for green, safe, and humane tourism development.
We believe that the collective support of our valued customers, esteemed partners, and our entire team will serve as a solid foundation for Metta Voyage to spread sustainable values and deliver the most authentic and wonderful experiences in Vietnam.
Why this matters for our travellers
Many of the places our guests love most, from the rice terraces of the north to the old towns and islands of the centre and south, depend on fragile landscapes and living local cultures. Visitor numbers in Southeast Asia keep growing, and the way tours are designed makes a real difference to the people and places they visit. A written policy turns good intentions into clear rules that our team and partners can follow, check and improve over time.
What it means on a Metta Voyage trip
The policy applies to every private, tailor-made tour we operate. In practice, our aim is that you will notice it in small, everyday ways rather than in extra paperwork:
- Less single-use plastic: we work to reduce disposable plastic during tours and in our office, and encourage refillable bottles wherever this is practical.
- Respectful itineraries: our guides explain local customs before village and temple visits, such as appropriate dress and asking before taking photos of people.
- Community benefit: where it suits your trip, we include community-based experiences that let local families share their crafts, food and daily life on fair terms.
- Trusted partners: we prefer hotels, transport companies and other suppliers who share our commitment to safe, green and humane tourism.
How you can help
Responsible travel works best when travellers and operators act together. A few simple habits make a difference:
- Bring a refillable water bottle and a reusable shopping bag.
- Dress modestly at pagodas, temples and in rural villages, and follow your guide’s advice on local etiquette.
- Buy handicrafts and food directly from local makers and small family businesses.
- Do not give money or sweets to children; if you wish to help, ask us about suitable community projects.
- Avoid activities that involve riding or performing animals.
For travel trade partners
Agencies and tour operators working with Metta Voyage can rely on the same principles for the services we deliver to their clients. If you need the policy for your own supplier checks or sustainability reporting, please contact us at [email protected].
We will review the policy regularly and welcome feedback from guests and partners on how we can do better. To plan a private trip shaped around these values, browse our Vietnam tours or our Vietnam family tours.
You can view and read the full details of the policy here:
[Update] ALL IN ONE POLICY_Metta Voyage_English.pdf.pdf
[Update] ALL IN ONE POLICY_Metta Voyage_vietnamese.pdf.pdf
