Dear Valued Partners,
As part of our ongoing commitment to sustainable tourism, we would like to share our 2025 Sustainability Objectives from Metta Voyage and our expectations for our services provided for travelers.
Our guideline for sustainability:
1. Prohibition of child labour and forced labour.
2. Zero tolerance for corruption and bribery.
3. Proper waste management and avoidance of single-use plastics.
4. Respect for local culture, heritage sites, and biodiversity.
5. Fair treatment and safety of staff and guests.
What these commitments mean in practice
Metta Voyage is a licensed international tour operator running private, tailor-made journeys in Vietnam, Cambodia, Laos, Thailand and Myanmar. Every trip we operate depends on hotels, cruise boats, drivers, guides, restaurants and local communities, so our sustainability guideline applies to the whole chain, not only to our own office. This is what we ask of ourselves and of the partners who deliver our services:
Fair work, no exploitation. We do not work with suppliers that use child labour or forced labour, and we expect fair pay, reasonable working hours and safe conditions for the people who look after our guests, from boat crews to porters.
Honest business. We do not offer or accept bribes, kickbacks or hidden commissions. Shopping stops are never forced on guests, and recommendations are made because they suit the traveller.
Less waste, less plastic. We encourage partners to replace single-use plastic bottles, straws and packaging with refillable water, glass and natural materials, and to sort and dispose of waste properly. Our own small welcome gifts, such as a reusable bamboo cup, are chosen with the same idea in mind.
Respect for culture and nature. Guides brief guests on how to dress and behave at pagodas, temples and villages, and we prefer experiences that keep a respectful distance from wildlife and protected areas. Heritage sites are visited at quieter times where possible, which is better for the sites and more enjoyable for travellers.
Safety and fair treatment for everyone. Vehicles, boats and accommodation must meet local safety rules, and staff and guests alike should be treated with respect, whatever their nationality, religion or background.
How travellers can take part
Sustainable travel is also about how a trip is designed. Our private tours favour longer stays in fewer places, which means fewer flights and transfers and more time spent with local guides, family-run restaurants and craft workshops, where the money stays in the community. Guests can help by carrying a refillable bottle, saying no to plastic bags at markets, choosing local food and products, and asking before taking photos of people.
For our travel trade partners
If you are an agency or tour operator working with Metta Voyage, our guideline is part of how we select and review suppliers in every destination. You can download the full document from the link above and share it with your clients. To discuss a programme, request supplier information or send feedback about our sustainability practices, write to [email protected].
We can contribute to a more responsible and sustainable tourism industry. Thank you for your cooperation and continuous support.
Best regards,
Metta Voyage
